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FAQs

Shipping Information

  • Flat ground shipping rate of $2.98 for orders under $50. Free ground shipping for orders over $50.
  • Flat 2-3 Day Express shipping rate of $9.98.

 

Tax

For items shipped to the State of California, the tax rate is 8.75%.

 

Return Policy

We want you to be completely happy with our products. If for any reason you are not satisfied with our products, please return your purchase within 60 days of the purchase, we will refund the original purchase price or send a replacement order.

 

Please send us an email (sales@enjoyjewel.com or enjoyjewel@yahoo.com) regarding your situation prior to returning the package. This might prevent unnecessary shipping costs for both parties.

  • All merchandise must be in its original package and securely wrapped.
  • All returns must be shipped prepaid.
  • Please include a copy of the invoice with your return to ensure correct credit will be issued.
  • Once the returned package arrives at our warehouse, please allow another 1 week for the refund to be processed.

Please indicate the reason(s) of your return on your invoice or the purchase summary to help us better serve your needs.

 

Please ship all returns to:
EnjoyingTea.com
1661 Tennessee St. Ste 3L
San Francisco, CA 94107

 

Contact Information

Please email all inquires to: sales@enjoyjewel.com or enjoyjewel@yahoo.com

We will normally return your emails within 24hrs. Currently we don't have a phone center to accept your calls. We apologize for this inconvenience.